Please send us your model and year of manufacture details. We will work with you to try and fix the issue to your satisfaction.Please check the Australia Post website. Please do not ask us to do this. This covers damage or loss of the item being sent. This item is in the category "Vehicle Parts & Accessories\Motorcycle & Scooter Parts & Accessories\Other Motorcycle & Scooter Parts & Accessories". The seller is "mcpartssales" and is located in this country: AU.